The Channel Islands Financial Ombudsman (CIFO) today (30 May 2017) published complaint numbers for the first quarter of 2017. Some highlights from the report are shown below, for full details of the complaints received and handled during the period January – March 2017, please see the report. https://www.ci-fo.org/news-publications/statistics/ https://www.ci-fo.org/wp-content/uploads/2017/05/CIFO-Complaint-Statistics-for-Q1-2017-ending-31st-March.pdf In the first quarter, January – […]

The Channel Islands Financial Ombudsman (CIFO) has today (6 February 2017) published complaint numbers for the fourth quarter of 2016 and has opened a consultation period on the proposed 2017 levies payable by financial services providers. Q4 complaint numbers CIFO’s primary role is to resolve complaints about financial services provided in or from Jersey, Guernsey, […]

The Channel Islands Financial Ombudsman (CIFO) today (28 October 2016) published the complaint numbers for the third quarter of 2016. CIFO received 812 complaints. Some highlights from the report are shown below, for full details of the complaints received and handled during July to September 2016 please see the report. This was a large increase […]