On 7 April 2016, the FCA published a report setting out the findings of a thematic review it has carried out into whether, and how, asset managers are meeting investors’ expectations (TR16/3). http://bit.ly/1UMZL9R The FCA announced the thematic review in its Business Plan for 2015/16 – The aim was determine whether UK authorised investment funds […]

The British Bankers’ Association (BBA) has published an article focusing on the steps firms can take to evidence that they are treating customers fairly. A copy of the article is available. http://bit.ly/1RpaSTf

The International Organization of Securities Commissions (IOSCO) has published a final report on the valuation of collective investment schemes (CIS). The report contains a set of principles, which are aimed at guiding regulators and industry practitioners in assessing the quality of regulation and industry practice, ensuring that CISs are valued correctly and that investors are […]

Final guidance aimed at stopping financial firms from running incentive schemes that encourage mis-selling was published by the Financial Services Authority (FSA) on 16 January 2013. A review on the issue, which was published by the FSA in September 2012, examined the use of sales incentives and applied to insurers, banks, building societies and investment […]

the Financial Ombudsman Service’s Annual Review – The Financial Ombudsman Service (FOS) Annual Review contained unpleasant food for thought for both the banking and insurance industries and also for the Financial Services Authority (FSA). There were a total of 264,375 new cases, up 28 percent with a shocking 64 percent uphold rate for cases concluded […]