FOS news – The Financial Ombudsman Service (FOS) has published the latest edition of “Ombudsman News” (Issue 102), which focuses on:

• money transfer case studies;
• how businesses handle complaints according to feedback from FOS adjudicators; and
• case studies involving section 75 of the Consumer Credit Act 1974.

A copy of the newsletter is available.

http://www.financial-ombudsman.org.uk/publications/ombudsman-news/102/102.pdf