The Channel Islands Financial Ombudsman (CIFO) has today (6 February 2017) published complaint numbers for the fourth quarter of 2016 and has opened a consultation period on the proposed 2017 levies payable by financial services providers. Q4 complaint numbers CIFO’s primary role is to resolve complaints about financial services provided in or from Jersey, Guernsey, […]

Consistent with Channel Islands Financial Ombudsman (CIFO) ongoing commitment to transparency, they suggest one of the best ways to understand the type of complaints they see and how they approach resolution is to view case studies. In the category below, you will find links to several case studies that arise from complaints reviewed by CIFO […]

Consistent with Channel Islands Financial Ombudsman (CIFO) ongoing commitment to transparency, they suggest one of the best ways to understand the type of complaints they see and how they approach resolution is to view case studies. In the category below, you will find links to several case studies that arise from complaints reviewed by CIFO […]

The Channel Islands Financial Ombudsman is consulting on the proposed 2016 Jersey Levy Scheme and the proposed 2016 Guernsey Levy Scheme. The consultation paper is available here. http://bit.ly/1LB6ccz The closing date is 28th March 2016. If you have any queries, please email consultations@ci-fo.org or phone 01534 748610.