New Financial Ombudsman releases report and complaint numbers  The independent Channel Islands Financial Ombudsman (CIFO) today released its annual report and accounts for 2015 – following their presentation to the Jersey States Assembly and their publication by the Greffier in Guernsey for consideration at a future meeting of the States of Deliberation – as […]

The Channel Islands Financial Ombudsman (“CIFO”), or to give it its full title, the Office of the Financial Services Ombudsman will open for business on 16 November 2015. Below is a brief overview on the WHAT, WHO, WHERE, WHEN, HOWS of the CIFO and how it may affect Channel Island financial services businesses. WHAT IS […]

The new website is available at www.ci-fo.org. Particular attention should be paid to the Funding Section as the Annual Levy notices have been sent to all entities who are required to pay (All regulated entities other than Trust Companies). If for any reason you want to apply for zero rate this has to be done […]

The 16th November 2015 has been announced as the opening date of the Channel Islands Financial Ombudsman’s (“CIFO”) office, subject to States’ (parliamentary) approval. Information for the general public and potential complainants is now available on www.ci-fo.org The site has specific information concerning the ability of people with unresolved complaints to give CIFO advance notice […]