On 9 May 2017, the FCA published a policy statement setting out the outcomes of its review of the appropriate qualification exam standards (PS17/11). The FCA published a consultation paper (CP16/24), in September 2016, setting out its proposals to revise the APPROPRIATE EXAM STANDARDS (AES) to reflect relevant developments since they had last been reviewed The […]

On 6 October 2015, the PRA issued a policy statement on whistleblowing in deposit-takers, PRA-designated investment firms and insurers (SS39/15). http://bit.ly/1MjpHVN Alongside this, the FCA has published its policy statement on whistleblowing in deposit-takers, PRA-designated investment firms and insurers (PS15/24). http://bit.ly/1jSz8Af The PRA and FCA are introducing a “package” of new whistleblowing rules designed to build on […]

The FCA has published a policy statement on improving complaints handling. The policy statement contains the FCA’s response to the feedback it received on its consultation paper published in December 2014 as well as the new rules. The new rules include the following requirements: extension of the “next business day rule” to three business days; […]