The Business Plan outlines seven priority themes which will guide how the FCA will use its flexible resources and provide additional focus for the core activities of the organisation. The seven themes are: pensions, financial crime and anti-money laundering, wholesale financial markets, advice, innovation and technology, firms’ culture and governance, and the treatment of existing customers.

Tracey McDermott, acting Chief Executive of the FCA said:

‘It is our job to make markets work well. Ensuring effective and proportionate regulation which tackles the problems of the past without inhibiting developments of the future is at the heart of what we do. Over the next year we will continue to embed this sustainable approach to regulation in everything we do.

‘The majority of our resources remain devoted to our core business and today we have set out the outcomes we want our work to achieve. Transparency is important to us, and this plan will give all stakeholders an understanding of our focus for the year ahead.’

The business plan sets out the FCA’s work programme and priorities for 2016/17. It also explains how the FCA will meet its operational objectives of protecting customers, promoting competition and enhancing market integrity to meet its overarching strategic objective of making markets work well.

The plan consists of sections relating to:

• The FCA’s role.
• Risk outlook.
• Key priorities for 2016/17.
• Additional key workstreams.
• Ongoing activities.
• How the FCA operates.

It also includes annexes on the FCA’s ongoing market-based activity, current EU initiatives and an organisation chart.

The FCA’s key priorities for 2016/17 relate to:

• Pensions.
• Financial crime and anti-money laundering (AML).
• Wholesale financial markets.
• Advice.
• Innovation and technology.
• Firms’ culture and governance.
• Treatment of existing customers.

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