Monday 23rd December 2024
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Comsure operates in:the UK, Jersey, Guernsey

UK FOS News (Issue 140)

The Financial Ombudsman Service (FOS) has published the latest edition of “ombudsman news” (Issue 140), which includes:

  • a reflection from Caroline Wayman, chief ombudsman, on prioritising people over process;
  • a summary of the FOS’ plans for 2017/2018;
  • a series of case studies demonstrating how the FOS has helped consumers in the past; and
  • a question and answer relating to banks closing students’ bank accounts.

A copy of the newsletter is available:  http://bit.ly/2nfw07N

 


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